Terms and Conditions

Using this website implies acceptance of the terms and conditions below. We recommend reading them carefully.

Mihet Daniela Persoana Fizica Autorizata reserves the right to modify these provisions without further notice. The most recent version can be accessed on this page.

Your access/visit to this website is subject to the Terms and Conditions of Use, and implies your explicit consent to these terms, representing the agreement between the parties.

The relationship between the parties is governed by the following legal acts:

• OG no. 21/1992 on consumer protection
• OUG no. 34/2014 on consumer rights in contracts concluded with professionals
• Law no. 363/2007 on combating unfair commercial practices in relation to consumers and harmonizing regulations with European consumer protection legislation
• Law 365/2002 on electronic commerce

Mihet Daniela Persoana Fizica Autorizata guarantees the user limited access for personal purposes (online orders, information) on the website wellory.ro and does not grant the right to download or modify the website, in whole or in part, to reproduce the website in whole or in part, to copy, sell/resell, or exploit the website in any other way for commercial purposes or without prior written consent.

The entire content of the website wellory.ro - images, texts, graphics, symbols, web graphics, emails, scripts, programs, and other data - is the property of Mihet Daniela Persoana Fizica Autorizata and its suppliers and is protected by the Law on Copyright Protection (Law no. 8/1996) and intellectual and industrial property laws. Unauthorized use of any of the above elements is punishable under applicable law.

The domain wellory.ro is owned by Mihet Daniela Persoana Fizica Autorizata. The use of this trademark, domain, trade names, logos, and emblems, in direct or "hidden" forms (such as meta tags or other indexing or web search techniques), without prior written permission, is prohibited and punishable by law.

The products presented on wellory.ro are marketed by Mihet Daniela Persoana Fizica Autorizata. Prices of products may change at any time. Please verify the final sale price before purchasing a product.

1. Defining Elements

The following terms shall mean:

• Buyer: any individual, company, or legal entity that places an order and is a registered user of the website www.wellory.ro.
• Seller: Mihet Daniela Persoana Fizica Autorizata, located at Muresului Street 42, Cluj Napoca, Romania, registered at the Trade Register under F12/1646/28.09.2018, CUI 39934345, with the account number RO66BTRLRONCRT0472073801, opened at Banca Transilvania.
• Products and Services: any product and service mentioned in the order that is to be provided by the Seller to the Buyer.
• Order: an electronic document that forms the communication between the Seller and the Buyer through which the Seller agrees to deliver the Goods and Services, and the Buyer agrees to receive these Goods and pay for them.
• Contract: an Order confirmed by the Seller.

2. Contractual Documents

The website www.wellory.ro, hereinafter referred to as Wellory, is owned by Mihet Daniela Persoana Fizica Autorizata, located at Muresului Street 42, Cluj Napoca, Romania, registered at the Trade Register under F12/1646/28.09.2018, CUI 39934345. Using the Wellory website by the Buyer, including placing an electronic order, implies their acceptance of the terms and conditions below, as well as the acceptance of using the email address as a written communication method at a distance.

The confirmation of the Order by the Seller implies full acceptance of the terms of the Order. The Order is considered accepted when there is a verbal (phone) or electronic (email) confirmation from the Seller to the Buyer (the Buyer’s confirmation of receipt is not required). The contract comes into effect upon the Seller's confirmation of the Order, and the terms and conditions outlined in this page ("Terms and Conditions") are the basis of this agreement.

We recommend carefully reading the "Terms and Conditions" page. The Seller reserves the right to modify these provisions without prior notice. The latest version can be accessed by visiting this page.

3. Intellectual Property Rights

The entire content of the Wellory site - images, texts, graphics, scripts, programs, databases, etc. - is the property of Mihet Daniela Persoana Fizica Autorizata and its suppliers and is protected by the Copyright Law and intellectual and industrial property laws. Unauthorized use of any of these elements is punishable under the law.

Wellory guarantees the user limited access for personal purposes (online orders, information) and does not grant the right to download or modify the site in whole or in part, reproduce, copy, sell/resell, or exploit the site for commercial purposes or contrary to the interests of Mihet Daniela Persoana Fizica Autorizata without prior written consent.

Wellory is a registered trademark owned by Mihet Daniela Persoana Fizica Autorizata. If any intellectual property rights are violated by the content of the site, we apologize and ask you to contact us at office@wellory.ro to remedy the situation.

4. Products and Services Offered by Mihet Daniela Authorized Natural Person on www.wellory.ro

The products sold through Wellory are new, in perfect condition, and are accompanied by a fiscal invoice at the time of delivery, in accordance with the applicable law. The quality of the products is guaranteed by the manufacturers and/or their suppliers.

The products and services are offered subject to the conditions outlined in this document and within the limits of available stock. For this reason, Wellory reserves the right to cancel an order if the product is no longer available in the current offer of a product supplier.

Wellory reserves the right to select its customers. We reserve the right to refuse collaboration with customers who display inappropriate behavior or uncivilized (aggressive) language, or with customers who have refused deliveries for unjustified reasons.

The prices displayed are in RON (Romanian Lei) and do not include delivery and return costs.

The price confirmed at the time of the firm confirmation of the order, either by email or phone, will be the same as the purchase price printed on the invoice.

Despite our efforts, there may be products displayed on the site with incorrect prices, determined erroneously by our software. In these cases, the final price will always be the one accepted by the customer during discussions with the sales consultant from Mihet Daniela Authorized Natural Person.

There is no minimum order value required to place an order.

The images of the products published on the site are for illustrative purposes only, and the delivered products may differ from the images presented in terms of shape, color shade, features, appearance, etc.

Product Warranty
Warranty conditions are in accordance with Law 449/2003 and O.G. 21/1992. To request a warranty, the defective product must be presented along with its accessories and a copy of the fiscal invoice.

The maximum value of damages that Mihet Daniela Authorized Natural Person may pay to any customer in the case of non-delivery or improper delivery is the amount received by Mihet Daniela Authorized Natural Person from that customer.

In accordance with Law No. 449/2003 on the sale of products and associated guarantees, we declare that the delivered products comply with the manufacturer's execution documentation and/or the product conformity declaration.

The liability of Mihet Daniela Authorized Natural Person for non-compliance of the marketed products is engaged if non-compliance occurs within 24 months from the delivery of the products, as indicated on the fiscal invoice accompanying the products.

The conformity warranty applies only to Consumers defined in Law No. 449/2003:
"Consumer - any natural person or group of natural persons formed into associations who, in contracts falling under the scope of this law, act for purposes outside their commercial, industrial, manufacturing, artisan, or liberal activities."

5. Payment for the Order

The ordered products must be paid in full; otherwise, the delivery will not be made. Payment for products ordered from the Wellory website according to these "Terms and Conditions" can be made upon delivery of the products (cash on delivery), in advance via bank transfer or postal order, or online via card. In the case of advance payments, delivery will only be made after the payment is received in the Seller's account. Proof of payment must be sent to Wellory via email: office@wellory.ro.
 

6. Order Delivery

Wellory reserves the right to confirm the order by phone or email before fulfilling it.
The delivery of the ordered products will be made in the countries mentioned on the Wellory website, through domestic courier (within the city of CLUJ-NAPOCA) or international courier (SAMEDAY, FAN CURIER, GLS, FEDEX, etc.), from Monday to Friday, except for public holidays, within a maximum of 2-3 working days in Romania and 5-7 days outside Romania, according to the information also provided on Wellory.
The delivery of the products will be made to the customer’s home, office, or the address indicated by the customer.
The delivery costs are indicated on Wellory at the moment of placing the products in the shopping cart.

7. Transfer of Ownership

The transfer of ownership of the Products and Services occurs at the time of delivery (this involves signing the receipt of the transport document provided by the courier or signing the receipt on the invoice in the case of deliveries made by the Seller's staff) and the payment of the Order value, if applicable. In the case of delivery by courier, they are not authorized to allow the opening of the package before the receipt is signed and the Order value is paid (if applicable).

 

8. Right of Withdrawal (Return)

In accordance with OUG 34/2014 and, except for the cases provided in Article 3, paragraph 3, point i), Article 16, paragraphs d) and e) of OUG 34/2014, you have the right to withdraw from this contract without specifying reasons within 14 calendar days. The withdrawal period expires 14 days from the following:

• the day the contract is concluded (in the case of a service contract or a contract for the supply of water, natural gas, electricity, when these do not foresee the sale in a limited volume or a specific quantity, thermal energy, or digital content not delivered on a physical medium); or
• the day you or a third party, other than the carrier, designated by you, take physical possession of the products (in the case of a sales contract); or
• the day you or a third party, other than the carrier, designated by you, take physical possession of the last product (in the case of a contract for multiple goods ordered by the consumer in a single order and delivered separately); or
• the day you or a third party, other than the carrier, designated by you, take physical possession of the last lot or the last piece (in the case of a contract for the delivery of a product consisting of multiple lots or parts); or
• the day you or a third party, other than the carrier, designated by you, take physical possession of the first product (in the case of a contract for the periodic delivery of products over a determined period).

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract using an unequivocal statement, for example, a letter sent via email to: office@wellory.ro. The statement must include the following information: Name and address of the consumer, Order Number.

Consequences of Withdrawal

The costs of returning the products are borne by the consumer. If you withdraw, we will refund the amount we received from you, minus the delivery costs (you will bear the direct cost of returning the products), without undue delay, and in any case, no later than 14 calendar days from the date we are informed of your decision to withdraw from this contract. We will make this refund using the same method of payment as the one used for the initial transaction, unless you have expressly agreed to another method of reimbursement; in any case, you will not incur any fees as a result of such reimbursement. We may postpone the refund until the date we receive the products back or until we have received proof that you have sent the products back, with the earliest date being valid. Return the products along with a copy of the invoice, without undue delay, and in any case, within a maximum of 14 days from the date you informed us of the withdrawal. The deadline is met if the products are sent back before the expiration of the 14-day period. The maximum value of damages that can be paid by Mihet Daniela Persoana Fizica Autorizata to any Buyer in the case of non-delivery or incorrect delivery is the value of the amount received by Mihet Daniela Persoana Fizica Autorizata from that Buyer.
 

9. Promotions and Contests

Mihet Daniela Persoana Fizica Autorizata establishes the rules for the promotions and contests it organizes. These rules are communicated to potential Buyers only through WELLORY. Only orders that comply exactly with the rules displayed on the website and that are registered by the Seller within the specified time period in which the promotion is valid are eligible for these promotions, and only while stock lasts. Since we cannot guarantee the availability of products for the promotion, it may be interrupted or canceled at any time without prior notice.

10. User Comments on WELLORY

Users of the WELLORY website can leave comments on the products offered for sale, which may be published on the site after prior approval (the comments must not contain illegal, obscene, threatening, defamatory content, or infringe upon the intellectual property or privacy rights of others, and must not contain viruses or any other form of spam).

Mihet Daniela Persoana Fizica Autorizata will not be held responsible and cannot be required to provide any compensation for any damages caused by such comments or electronic communications, as they are provided under the same limitations of liability as the rest of the content on the site.

If the user submits information unrelated to the purchasing process of products from the site, it is considered that the user grants Mihet Daniela Persoana Fizica Autorizata a free, non-exclusive, unlimited, irrevocable, and transferable right to use, adapt, modify, reproduce, publish, translate, as well as the right to distribute this information through any media means.

 

11. Limitations of Liability

The WELLORY website is hosted on servers of a third-party company. The Seller cannot be held responsible for any errors that may occur on the site, regardless of the reasons for their occurrence, including but not limited to, changes to the website, settings, or scripts. The Seller will not be held liable for errors that occur due to the use of certain browsers to visit WELLORY. The Seller is not responsible for the content, quality, or nature of websites accessed through links on the WELLORY site and cannot be held accountable for any type of relationship/transaction/collaboration/etc. that is established between you and those sites. For those respective sites, full responsibility lies with the owners of the sites in question.

The information presented on the site is for personal use and may only be reproduced through printing for this purpose. The information may not be reproduced, distributed, or incorporated into another document or material without the written permission of its authors.

The Seller cannot be held responsible for any damages that may result from the use of the information presented on the site, from its lack, or from any errors or omissions that could lead to any kind of loss. Buyers expressly agree that the use of this site and the purchase of goods and services offered is at their own risk.
 

12. Subscription and Unsubscription to the Newsletter

Subscribing and unsubscribing to the WELLORY newsletter is free and voluntary for Buyers and involves accepting the following terms of use. You can unsubscribe by following the instructions at the bottom of each email.

The use of the newsletter is subject to the same limitations of liability concerning the content as the use of the site (terms specified in this document). If neither the structure nor the content of the messages received by the subscriber has changed, they may be forwarded to other individuals, at their own responsibility. Individuals who have received commercial messages from WELLORY newsletter subscribers are considered to have been previously informed by the subscribers about the provisions of this document. In this context, the Seller cannot be held responsible in any way for the actions of its subscribers.

If there are any reasons to believe that a subscriber is not complying with the provisions of this document, the Seller reserves the right to restrict their access to the newsletter.

 

13. Privacy Policy

The privacy policy applies to all interactions with our website: https://www.wellory.ro/.
Details about the privacy policy can be found by accessing the page: https://www.wellory.ro/politica-de-confidentialitate

 

14. Final Provisions

This contract is governed by Romanian law. Any disputes arising from the products and services sold on WELLORY that are not already addressed by any article in this document will be resolved amicably within 30 working days from the date the Buyer notifies the issues in writing via email: office@wellory.ro.

If this is not possible, the disputes will be resolved by the competent courts in Cluj Napoca.

By agreeing to these "Terms and Conditions" for using the website www.wellory.ro, the Buyer fully assumes the consequences resulting from using the website under these conditions. The maximum value of damages that the Seller can pay to any Buyer is the amount received by the Seller from the Buyer.